Support
We’re here to help. Whether you have a question, hit a bug, or need to manage your account, here are the fastest ways to reach us.
Email Us
For any question or issue, email one.team@flynexhawk.com. Real people, real pilots — we read every message. Including a screenshot and a short description of what you were doing helps us help you faster.
In-App Help & Tickets
Inside the NexHawk app, open Help & Supportto browse common questions and open a support ticket. Tickets are tracked in the app’s Ticket Hub, and replies come back both in the app and by email.
Manage Your Account
- Delete your account & data — submit a request through our account deletion form.
- Privacy questions — see our Privacy Policy or email us directly.
- Subscriptions & billing — manage your plan from the app, or email us for help.
Legal
Review our Terms of Service and Privacy Policy any time.